Hi, my name is Jack McNay. I’m a Junior Microsoft Dynamics CRM consultant working for HSO CRM Solutions in the UK. This is a personal blog focusing on Microsoft Dynamics CRM functionality, tips & tricks. I hope those that stop by will pick up a thing or two along the way.

My first encounter with Dynamics CRM was during work experience whilst studying Management & Organisation at Lancaster University.  I decided to become a full-time CRM consultant in May 2015. Since then, I have gathered a number of what I consider to be  useful tips & tricks that I would like to share with you.

Feel free to leave a comment or drop me an email if you have questions regarding any of the topics covered.

Microsoft Certifications:

  • MS: Microsoft Certified Professional
  • MS: Microsoft Dynamics CRM Customization and Configuration
  • MS: Microsoft Dynamics CRM Application
  • MS: Microsoft Dynamics CRM 2016 Online Deployment